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General Terms and Conditions of 20neTrust Trading Journal ("Web Application")

These General Terms and Conditions ("GTC") of Laerm Media UG (Haftungsbeschränkt), Pottbrink 7, 37632 Eimen, E-Mail support@20neTrust.com ("Laerm Media", "20neTrust") serve as the legal basis for the use of the services and web applications offered by Laerm Media.

  1. Registration

    1. In order to use the Services, a person ("User") must register via the Website. During the registration process, the User undertakes to use only true and personal information. The User also undertakes not to enter any personal data of third parties or content that could infringe the rights of third parties.
    2. To register, the user must be of legal age.
    3. Registration is complete as soon as the user has received confirmation from 20neTrust.
    4. The User undertakes not to disclose the registration data to third parties. In the event of any other disclosure, the User shall inform 20neTrust of this via support@20neTrust.com immediately after becoming aware of it.
    5. By registering on app.20neTrust.com and using the associated services, the user agrees to the GTC.

  2. Provision of services by 20neTrust

    1. 20neTrust makes the services available to the User for use via the Internet for the duration of the contractual relationship (website). 20neTrust sets up the service on a third-party server that is accessible to the User via the Internet. By agreeing to the GTC, the User confirms that 20neTrust accepts no responsibility for errors in the services of the third party. The User is responsible for providing a suitable terminal device and a sufficient Internet connection. The User also undertakes to notify 20neTrust immediately of any such defects.

  3. Transfer of rights

    1. Laerm Media is the owner of the rights to the web application provided and the content on the website.
    2. Laerm Media grants the user the right to use the services via the web application, but this right is non-exclusive and non-transferable. It also applies for the duration of the contract and is limited to the intended use of the services for personal purposes only.

  4. Ordering fee-based services

    1. After successful registration, users have the opportunity to make use of additional services from 20neTrust for a fee and thereby become customers. The exact details of these fee-based offers, including their specific features, terms, costs (monthly and annual) and termination options, can be found in the descriptions on our website. If users make mistakes when entering their data, they have the opportunity to check and correct them on a summary page during the ordering process.
    2. The subscription of the services will renew automatically based on the product the user purchased until the user cancles the automatically renewel of the subscription.
    3. The order is completed as soon as 20neTrust accepts the order.
    4. The liability for defects law for digital products applies to the services offered for a fee.
    5. The provision of chargeable services shall take place within three days of ordering the respective chargeable service at the latest.

  5. Right of withdrawal when ordering paid services

    1. Customers may cancel the contract for chargeable services within fourteen days without the need to give reasons. This period begins on the day on which the contract was concluded. In order to exercise the right of withdrawal, it is necessary that the customer communicates his decision to withdraw from the contract to 20neTrust by means of a clear notification (for example by e- mail). In order to make use of the right of withdrawal, the user's e-mail address must be given in order to identify the account, otherwise the withdrawal is not valid and cannot be executed. The deadline for withdrawal is deemed to have been met if the notice of withdrawal is sent before the expiry of the fourteen-day period.
    2. In the event of revocation of the contract for chargeable services, 20neTrust undertakes to reimburse all payments made by the Customer without delay, but at the latest within fourteen days of receipt of the declaration of revocation. The refund will be made using the same means of payment that the Customer used for the original payment, unless a different method has been expressly agreed with the Customer. The customer shall not incur any fees as a result of the refund.

  6. Restriction of liability

      The liability of Laerm Media, irrespective of the legal grounds, whether for breach of contract or tort, is limited as follows:

    1. For damages caused by the slightly negligent breach of essential contractual obligations (cardinal obligations), the liability of Laerm Media is limited to the foreseeable damage typical for the contract.
    2. Laerm Media is not liable for damages caused by slightly negligent breach of non-essential contractual obligations.
    3. Laerm Media is not liable for the loss or impact on the user's account of the exchange used.
    4. 20neTrust is not responsible for actions based on the data provided by the app. 20neTrust treats the data provided with the best conscience and ambition, however, should errors occur in the calculation of the data, the user is encouraged to report them.
    5. The above limitation of liability does not apply to damages resulting from injury to life, limb or health. It also does not apply to damages caused by intent or gross negligence on the part of Laerm Media, its legal representatives or vicarious agents.
    6. Laerm Media shall only be liable for the loss of data if such loss could not have been avoided by appropriate data backup measures on the part of the user.
    7. The limitation of liability does not apply to claims of the user arising from product liability or in the case of a guarantee assumed by Laerm Media.
    8. Laerm Media reserves the right to change or amend these limitations of liability at any time, provided that this is not to the detriment of the user. Amendments or additions shall take effect as soon as they are published on the 20neTrust website.

  7. Payment

    1. 20neTrust accepts the following payment methods for payment of the Software-as-a-service services offered: credit cards and PayPal. These payments are processed by the payment service provider Stripe. 20neTrust does not provide any direct payment methods and is not responsible for payment processing.
    2. If you choose to pay via Stripe, you will be redirected to a secure page of the payment service provider to enter your payment details. The storage and processing of your payment information is carried out exclusively by Stripe. Laerm Media has access to this data. Laerm Media does not store any details of your means of payment on its own infrastructure.
    3. By entering the payment information and confirming the payment, the user undertakes to pay the price shown for the selected service. All prices are shown in the currency indicated on the website and include any statutory taxes.
    4. 20neTrust reserves the right to change or amend the terms of payment at any time. Changes become effective as soon as they are published on the published on the website. Users will be informed of significant changes in a suitable form.

  8. Updates

    1. Laerm Media strives to continuously improve and update the web application in order to increase quality, security and functionality for all users. Updates may include new features, bug fixes, performance improvements and adaptations to technological developments or legal requirements.

  9. Obligations and cooperation of the user

    1. The user may not use the web application to send spam, attempt unauthorized access to other networks or computers or to spread viruses or harmful software. Violations of these regulations may lead to immediate blocking of access and further legal action.
    2. The user undertakes to use the web application only within the scope of the intended functions and not for unlawful purposes. In particular, the user is prohibited from taking any measures that could impair the integrity, performance or availability of the web application.
    3. The user is not permitted to share the account with third parties. This account sharing will result in the account being blocked and no refunds can be requested. The subscription period will then expire at the end of the subscription period and will not be extended.

  10. Intellectual Property Rights

    1. All content provided on the web application, including but not limited to text, graphics, logos, images, as well as the compilation thereof, and any software used on the site, is the property of Laerm Media or its suppliers and protected by copyright and international copyright laws.
    2. The user is granted a non-exclusive, non-transferable, revocable license to access and use the web application strictly in accordance with these terms of service. This license does not include any resale or commercial use of the site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

  11. Data Protection and Privacy

    1. We are committed to protecting the privacy and security of our users' data. Please refer to our Privacy Policy https://app.20netrust.com/privacy for detailed information on how we collect, use, and disclose information from our users.
    2. Our web application complies with the General Data Protection Regulation (GDPR) to ensure data protection and privacy for all individuals within the European Union (EU) and the European Economic Area (EEA).

  12. Service Availability and Downtime

    1. Laerm Media strives to ensure the availability of the web application and its services 24/7.
    2. However, the application may be temporarily unavailable due to maintenance, updates, or technical issues. We commit to communicating any planned downtime in advance and restoring service as quickly as possible. Users will not be entitled to any refunds or credits for periods of downtime.

  13. Termination and Suspension

    1. Laerm Media reserves the right to suspend or terminate a user's account if they are found to be in violation of these terms and conditions. Users may terminate their account by contacting support@20neTrust.com. Upon termination, all rights granted to the user will cease immediately, and the user must cease all use of the web application. The user's data will be handled in accordance with our Privacy Policy.

  14. Dispute Resolution

    1. These Terms of Service shall be governed by and construed in accordance with the laws of germany in which Laerm Media is registered, without regard to its conflict of law provisions.
    2. In the event of any disputes arising from these terms or your use of the web application, the parties agree to seek resolution through binding arbitration before a single arbitrator, pursuant to the rules of an agreed-upon arbitration organization.

  15. Modifications to the Terms

    1. Laerm Media reserves the right to modify these terms at any time. When we do, we will post a notification on the main page of our site, revise the updated date at the bottom of this page and send you an email.
    2. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review these terms of service periodically and become aware of modifications.

  16. Indemnification

    1. You agree to indemnify, defend, and hold harmless Laerm Media, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the web application using your Internet account.

  17. Warranties and Disclaimers

    1. Laerm Media provides the web application on an "as is" and "as available" basis. We do not warrant that the use of the web application will be uninterrupted or error-free. Users acknowledge that their electronic submissions may not be processed due to circumstances beyond our control.
    2. We expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.