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Privacy Policy of 20neTrust Trading Journal

Welcome to 20neTrust Trading Journal a product by Laerm Media UG (Haftungsbeschränkt) (Laerm Media, 20neTrust),

At 20neTrust, we are committed to safeguarding the privacy of our users. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to protect your data in compliance with the Datenschutz-Grundverordnung (DSGVO), also known as the General Data Protection Regulation (GDPR).

Our web application, 20neTrust Trading Journal, is designed to provide detailed analysis of your trading behavior based on data we receive via the read only api provided by your exchange or your self entry. In delivering these services, we collect and process personal data strictly for the purposes outlined in this policy. We are dedicated to maintaining the trust and confidence of our users by handling personal information with the utmost care and in accordance with the DSGVO requirements.

Scope of This Policy

This Privacy Policy applies to all personal information collected through our web application, 20neTrust, and any related services. It is important to read this policy in full to understand what data we collect, how we use it, and what rights you have in relation to your personal data.

By using 20neTrust Trading Journal, you consent to the data practices described in this policy. If you have any questions or concerns about our use of your personal information, please contact us using the contact information provided at the end of this document.

Data Collection at 20neTrust Trading Journal

At Laerm Media, we collect information that is essential for providing and improving our services. Our data collection processes are designed with your privacy in mind, ensuring that only necessary data is collected. Here’s an overview of the types of data we collect and the methods through which we gather this information:

Types of Data Collected

Personal Information: This includes data that can be used to identify you personally, such as your name, email address, and contact details. We collect this information only when you voluntarily provide it to us, for example, when you register for an account or contact us directly or if you apply for an affiliate programm.

Usage Data: We gather information about how you interact with our services. This includes which pages you visit, the time spent on those pages, and the features you use. Usage data helps us understand user behavior and improve our web application.

Technical Data: Technical information may include your IP address, browser type, and version, operating system, and device type. This data is collected automatically as you use our service and helps us ensure the technical compatibility of our services and enhance security.

Methods of Data Collection

Direct Collection: When you sign up for our service, fill out forms, or interact with our customer support, you directly provide us with the personal information we collect.

Automated Technologies: As you navigate through and interact with our web application, we use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns.

Cookies and Tracking: Our web application uses cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies help us to improve your experience by remembering your preferences and enabling personalized features.

It is important to note that you have control over your data. You can manage your information and protect your privacy through various settings, including your browser's cookie settings. For more detailed information on how we use cookies and your control options, please refer to our Cookie Policy.

How and Why We Use Your Data

At 20neTrust Trading Journal, the information we collect serves specific purposes aimed at delivering and enhancing our services, ensuring security, and meeting legal obligations. Below, we outline the primary reasons for data usage within our web application:

To Provide and Manage Our Services: Your personal information is used to operate our web application effectively, manage your account, provide customer support, and communicate with you about your use of our services, including, occasionally, important updates or notices.

To Improve Our Web Application: We analyze usage data to understand how our services are used. This helps us identify trends, user needs, and areas for improvement, allowing us to enhance the functionality and user experience of our web application.

For Security Purposes: To ensure the security of our web application, we use personal and technical data to monitor for and prevent fraudulent activity, unauthorized access, and other security threats. This also includes verifying user identity when necessary.

To Comply with Legal Obligations: We may use your information to comply with legal regulations and obligations, including responding to lawful requests for information from government authorities or to pursue or defend against legal claims.

For Marketing and Communication: With your consent, we may use your information to communicate with you about promotions, upcoming events, and other news about products and services offered by us and our partners. You have the right to withdraw your consent at any time.

Your Consent and Choices

Your privacy is paramount, and the control over your personal information is in your hands. We rely on your consent for many aspects of our data processing activities, and you have the right to withdraw this consent at any time. Additionally, our web application provides you with the ability to manage your preferences and opt-out of specific uses of your information, particularly concerning marketing communications.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your rights by DSGVO

At 20neTrust, we recognize and support all user rights set out in the General Data Protection Regulation (GDPR). We are committed to supporting these rights effectively and transparently. Below is a summary of your rights in relation to your personal data:

Right of access: you have the right to request information about your personal data stored by us. Upon request, we will provide you with a copy of your personal data in a structured, commonly used format.

Right to rectification: If your personal data is incorrect or incomplete, you have the right to request that we rectify or complete it without undue delay.

Right to erasure ("right to be forgotten"): You have the right to request the erasure of your personal data if it is no longer necessary for the purposes for which it was collected, or if you withdraw your consent and there is no other legal ground for the processing.

Right to restriction of processing: You have the right to request the restriction of the processing of your personal data under certain circumstances, e.g. if you dispute the accuracy of the data or have objected to the processing.

Right to data portability: You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and you have the right to transmit those data to another controller without hindrance from us.

Right to object: You have the right to object to the processing of your personal data at any time for reasons arising from your particular situation, and we will no longer process the personal data unless it is necessary to ensure the operation of the web application.

Right to withdraw consent: Where the processing of personal data is based on consent, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

Right to lodge a complaint: You have the right to lodge a complaint with a supervisory authority responsible for data protection in your country if you believe that the processing of your personal data violates the GDPR.

Exercising your rights

To exercise any of these rights, please contact us using the contact details provided at the end of this policy. We will respond to your request within one month of receipt. Please note that in some cases restrictions may apply, about which we will inform you accordingly.

Our Commitment to Data Security

At 20neTrust Trading Journal, safeguarding your personal information is a paramount concern. We implement a variety of security measures designed to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Here’s how we ensure the security of your data:

Encryption: We use strong encryption technologies when transmitting and storing your personal data, ensuring that your information is protected even in the unlikely event of a breach.

Access Control: Access to your personal data is strictly limited to employees, contractors, and agents of Laerm Media who need the information to perform their job functions. They are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

Regular Security Assessments: Our systems undergo regular security audits and assessments to identify and address potential vulnerabilities. This includes both internal reviews of our data collection, storage, and processing practices and security measures, as well as external security audits conducted by third-party experts.

Incident Response Plan: In the unlikely event of a data breach, we have an incident response plan in place to promptly notify affected individuals and take necessary steps to mitigate the impact. We are committed to working with users, regulatory authorities, and law enforcement to resolve any issues related to unauthorized access to personal data.

Data Minimization and Retention: We practice data minimization by only collecting data that is necessary for the purposes outlined in this privacy policy. Furthermore, we retain personal data only for as long as necessary to fulfill those purposes, including for the duration of your use of our service or as required by law.

Your Role in Data Security

While we take every reasonable effort to secure your data, it is also important for you to take steps to protect your personal information. This includes using strong passwords, keeping your login information confidential, and being aware of phishing attempts.

Updates to Our Privacy Policy

At 20neTrust, we continuously work to improve our services and adapt to new legal and technological developments. As such, this Privacy Policy may be updated from time to time to reflect changes in our practices or regulatory requirements. We encourage you to review our Privacy Policy periodically for any updates.

If we make significant changes to this policy, we will notify you through our web application, or by other means, such as email, to offer you the opportunity to review the changes before they become effective. Continued use of our service after such notice of changes constitutes your acknowledgment and acceptance of the updated policy.

Contact Us

Your privacy concerns are important to us. If you have any questions about this Privacy Policy, your personal data, or if you wish to exercise any of your rights as outlined in the "Your Rights Under the DSGVO" section, please contact us at:

Email: support@20ntrust.com

Postal Address: 37632 Eimen, Pottbrink 7

Our dedicated team is here to assist you with any privacy-related inquiries and ensure your rights are fully respected.